Terms of Service
Effective Date: February 3, 2026
1. Overview
This website is operated by Prime Select USA. Throughout the site, the terms "we," "us," and "our" refer to Prime Select USA. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.
By accessing our site and purchasing from us, you engage in our "Service" and agree to comply with these Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.
By using this website, you confirm that you have read, understood, and agreed to these terms. If you do not agree, you must not use our website or services.
We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on this page. Continued use of the site after any changes means you accept the revised terms.
2. Eligibility & Account Registration
You must be at least the age of majority in your state or province of residence to use our services.
If you register an account, you agree to provide accurate and complete information.
You are responsible for maintaining the security of your account credentials.
We reserve the right to suspend or terminate accounts if we suspect fraudulent activity or a violation of these terms.
3. Products & Services
All products and services are subject to availability and may be discontinued without notice.
We strive for accuracy in product descriptions, but we do not guarantee that all information is free from errors.
Prices are subject to change without prior notice.
We reserve the right to limit quantities purchased per customer or order.
4. Pricing & Payment Terms
All prices are listed in USD unless otherwise stated.
We accept the payment methods shown at checkout (for example, major credit/debit cards and eligible digital wallets).
Shopify and/or third-party payment processors may be used to process transactions securely.
In case of incorrect pricing due to technical errors, we reserve the right to cancel or adjust orders.
Customers are responsible for ensuring their payment details are accurate and up-to-date.
5. Shipping & Delivery
We ship orders to valid addresses within the United States.
Our store is managed and supported from Canada; however, most U.S. orders are fulfilled and shipped from within the United States through U.S.-based fulfillment partners.
Standard shipping is free unless otherwise stated at checkout. If expedited shipping is offered, any fees and delivery estimates will be shown at checkout.
Delivery times vary based on shipping method and destination. Estimated delivery times are guidelines only.
We are not responsible for delays caused by carriers, weather, customs, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Incorrect details may lead to delayed or failed deliveries.
For products that may involve import duties, tariffs, brokerage fees, or import taxes, we will clearly disclose this on the product page and/or at checkout before you place your order.
6. Returns, Refunds, & Exchanges
Our Return and Refund Policy applies to all purchases and is available on our website.
Return requests must be submitted within 14 days of delivery.
Eligible returns are limited to items that are defective, damaged, or incorrect, as described in our Return and Refund Policy.
Refunds, if approved, are issued to the original payment method within the timeframe described in our Return and Refund Policy.
7. User Conduct & Prohibited Activities
Users agree not to:
· Use the website for illegal or unauthorized purposes.
· Violate copyright, trademark, or other intellectual property rights.
· Spread malware, viruses, or engage in hacking activities.
· Submit fraudulent orders or false information.
· Harass, defame, threaten, discriminate against, or abuse others.
We reserve the right to terminate accounts or refuse service for violations of these terms.
8. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Any use of third-party services is at your own risk.
We encourage users to review third-party terms before engaging with them.
9. Privacy & Data Protection
We collect, store, and process user information as outlined in our Privacy Policy.
For details, please review our Privacy Policy on our website.
10. Intellectual Property Rights
All website content, including logos, text, graphics, and images, is the property of Prime Select USA or its licensors.
You may not copy, modify, distribute, or use our content without prior written consent.
Unauthorized use may result in legal action.
11. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
To the maximum extent permitted by law, our liability is limited to the amount paid for the product or service.
We do not guarantee uninterrupted or error-free service.
12. Indemnification
You agree to indemnify and hold Prime Select USA harmless from any claims, losses, damages, or expenses arising from:
· Your use of our website or services.
· Your violation of these Terms of Service.
· Your infringement of third-party rights.
13. Termination of Service
We reserve the right to terminate or suspend access to our website at any time, for any reason.
If you breach these terms, your access to our services may be permanently revoked.
14. Dispute Resolution & Governing Law
These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Where permitted by law, disputes may be resolved through binding arbitration or small claims court in the appropriate jurisdiction.
15. Changes to Terms of Service
We may update these Terms of Service at any time.
It is your responsibility to review this page regularly for changes.
Continued use of the website after updates constitutes acceptance of the revised terms.
16. Contact Information
For questions or concerns about these Terms of Service, contact us:
Prime Select USA
Head Office: 140 Railway Court, Kingsville, ON N9Y 3Z6, Canada
Email: sales@primeselectusa.com
Phone: +1 (226) 210-9065